Terms of Service
Last updated: June 19, 2026
These Terms of Service (“Terms”) govern your use of the Pencil2Reality mobile application (“App”) and the website at pencil2reality.app (“Site”), operated by the legal entity identified in our Imprint (“we”, “us”, “our”).
By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
1. Eligibility
You must be at least 13 years old to create an account and use the App. By creating an account you confirm that you are at least 13 years of age. Users between 13 and 17 may only use the App under direct supervision of a parent or legal guardian who holds the account and accepts these Terms on their behalf. If you are under 13, you may not use the App.
2. Description of service
Pencil2Reality is a mobile application that uses artificial intelligence (OpenAI gpt-image-1) to transform hand-drawn images uploaded by users into AI-generated artwork in a variety of styles. The App also offers an AI title generation feature. Both features operate on a credit-based system where each use consumes credits.
3. Account registration
You may register using your email address, Google Sign-In, or Sign In with Apple. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@pencil2reality.app if you suspect any unauthorised use of your account.
4. Credits
What credits are
Credits are the virtual currency used within the App to access image generation and AI title generation features. Credits have no cash value and are not transferable between accounts.
Credit costs
Each image transformation consumes credits as indicated in the App at the time of use. AI title generation costs 1 credit per request. Credit costs for new features will be displayed in the App before use.
Free credits
New accounts receive 5 free credits upon registration. These credits do not expire while the account is active.
Purchasing credits
Additional credits can be obtained via a monthly or annual subscription or as one-time credit packs, available for purchase through Apple App Store or Google Play. All purchases are subject to the respective platform's terms and conditions.
Non-refundable
Credits are non-refundable except where required by applicable law or the platform's refund policies (Apple / Google). Unused credits from one-time credit packs do not expire while your account is active. Subscription credits refresh at the start of each billing period; unused credits from the previous period do not carry over.
5. Subscriptions and billing
Subscriptions are billed on a recurring monthly or annual basis through Apple App Store or Google Play. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period. To cancel, manage your subscription in your device's App Store or Google Play account settings. We do not process cancellations directly.
Prices are set in the respective app stores and may vary by country. We reserve the right to change pricing; changes will be communicated via the app stores before they take effect.
6. User content
Ownership
You retain ownership of any drawings or images you upload to the App (“User Content”). Subject to OpenAI's current terms of service, you also own the AI-generated images produced from your content when generated through the App.
Licence to us
By uploading content, you grant us a limited, non-exclusive, worldwide, royalty-free licence to process, store, and transmit that content solely to provide the service (including sending it to OpenAI's API for image generation). We do not use your content to train AI models, and we do not share it with third parties beyond what is described in our Privacy Policy.
Your responsibility
You are solely responsible for the content you upload. You must not upload content that is illegal, defamatory, abusive, obscene, infringes any third party's intellectual property rights, or otherwise violates these Terms or applicable law.
7. Acceptable use
You agree not to:
- Use the App for any unlawful purpose or in violation of any applicable regulations
- Upload images that contain nudity, violence, hate speech, or other harmful content
- Attempt to reverse engineer, decompile, disassemble, or tamper with the App
- Use automated scripts, bots, or other automated means to access the App
- Attempt to circumvent the credit system or payment mechanisms
- Interfere with the security, integrity, or availability of the App or its infrastructure
- Upload content that you do not have the right to use or share
Violations may result in immediate account suspension or termination without notice.
8. AI-generated content
The App uses OpenAI's gpt-image-1 to generate images. The quality, accuracy, style, and appropriateness of generated images may vary and are not guaranteed. We are not responsible for the specific output produced by the AI model. Use of the App is subject to OpenAI's usage policies.
Generated images are provided for your personal use. You are responsible for ensuring that generated images comply with applicable law and do not infringe third-party rights before using or sharing them publicly.
9. EU consumer rights
If you are a consumer located in the European Union or European Economic Area, the following mandatory provisions apply:
Right of withdrawal
Under EU Directive 2019/770 on digital content and services, you generally have a 14-day right of withdrawal from digital purchases. However, by requesting immediate performance of the service (i.e. beginning image generation or purchasing credits for immediate use), you expressly consent to performance beginning immediately and acknowledge that you lose your right of withdrawal once the digital content has been fully delivered. Subscription cancellations are handled through Apple App Store or Google Play as described in Section 5.
Online dispute resolution
The European Commission provides a platform for online dispute resolution (ODR) available at https://ec.europa.eu/consumers/odr. Our email address is support@pencil2reality.app. We are not obliged to participate in arbitration proceedings before a consumer arbitration board but will endeavour to resolve disputes amicably.
10. Intellectual property
All software, design elements, trademarks, and brand assets of Pencil2Reality remain our exclusive intellectual property. You are granted a limited, non-transferable, revocable licence to use the App for personal purposes only in accordance with these Terms. You may not reproduce, distribute, modify, or create derivative works from our intellectual property without our prior written permission.
11. Platform terms
The App is distributed via Apple App Store and Google Play. Your use of the App is also subject to the applicable platform's terms of service. In the event of a conflict between these Terms and any platform's terms, the platform's terms take precedence only to the extent required by that platform. Apple Inc. and Google LLC are not parties to these Terms and have no obligation to provide support or maintenance for the App.
12. Disclaimer of warranties
The App is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be uninterrupted, error-free, or secure, or that any particular result will be achieved from image transformation or title generation. Your use of the App is at your own risk. Nothing in this section limits rights that cannot be excluded under mandatory consumer protection law applicable in your jurisdiction.
13. Limitation of liability
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to loss of data, loss of content, loss of profits, or loss of revenue, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claims arising under these Terms shall not exceed the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) €50. Nothing in this section excludes or limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Pencil2Reality, its operators, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the App in violation of these Terms; (b) content you upload; or (c) your violation of any applicable law or third-party rights.
15. Termination
You may delete your account at any time through the in-app account deletion feature in the App settings, or by contacting us at support@pencil2reality.app. Account deletion results in permanent removal of your data as described in our Privacy Policy.
We reserve the right to suspend or terminate your account at any time if you breach these Terms, engage in behaviour harmful to other users or the service, or if required by law. We will endeavour to notify you unless prohibited from doing so.
16. Force majeure
We shall not be liable for any failure or delay in performance of our obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, internet or infrastructure outages, third-party service failures (including OpenAI, Apple, or Google), or government actions.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
18. Entire agreement
These Terms, together with our Privacy Policy and any platform-specific terms incorporated by reference, constitute the entire agreement between you and us regarding your use of the App and supersede all prior agreements, understandings, and representations.
19. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated via the App, by email, or by posting a notice on this page with a revised “Last updated” date. Continued use of the App after the effective date of updated Terms constitutes acceptance. If you do not agree to the updated Terms, you must stop using the App.
20. Governing law
These Terms are governed by and construed in accordance with the laws of Portugal, without regard to conflict of law principles. Disputes shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal. Notwithstanding the foregoing, if you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of domicile, and any mandatory consumer protection provisions of your country of residence apply.
21. Contact
For questions about these Terms, contact us at:
support@pencil2reality.app